Can I change or cancel my flight?

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AIR ASIA

  • Confirmed Bookings are non-refundable.
  • Flight cancellations are not allowed.
  • Flight changes must be made at least 48 hours prior to the scheduled time.
  • Changes on route(s) are not allowed.

 PHILIPPINE AIRLINES

All tickets under promo fare are:

  • Non- Refundable
  • Non- Re routable
  • Non- Re bookable
  • Cancellation and voiding are also not permitted.
  • Additional baggage will depending on the aircraft/contact reservations team for inquiry.

Tickets on Regular fare

  • Flight changes must be made at least 6 hours prior the scheduled departure time.
  • Re routable and subject for penalty
  • Flight Cancellations are allowed and subject for penalty. Fund reversal will take 2- 3 months.
  • Voiding- must be processed within 12 hours after the booking was confirmed with voiding of 180 PHP.

Cebu Pacific

Rebooking request must be made at least 4 hours prior the estimated departure time.

Flight cancellation is not applicable on the following:

– Promo and special fares

– Checked-in and flown flights

Cancellations will apply to all guests for non-promo fare.

Total cancelled amount will be stored in a travel fund.